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Terms, Conditions, and General Policy

Refund & Cancellation Policy
Flowers are one of the most perishable items available and our refund & cancellation policy is reflective of that.

  • Full refunds are available for cancellations made seven (7) business days or more before the program start date.

  • Cancellations made six (6) business days or fewer before the start date are eligible for class credit only.

  • No refunds will be issued for cancellations made within 48 hours of the program start date.

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We are unable to give refunds for class credit or gift cards that have expired over one year prior.

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There are NO REFUNDS for the Open Studio Box once ordered. All refunds, if awarded, are subject to a 20% Credit Card and Management Fee. This includes gift cards.


Personal Policy
FlowerSchool is a safe space for all to feel welcome. We have a zero tolerance policy for harassment and discriminatory behavior of any kind. Anyone deemed in violation of these policies will be removed immediately. 

 


Sustainability Policy
At FlowerSchool, we are committed to sustainability and reducing waste. To support this effort, our space is a single-use plastic-free environment. This includes all plastic cups, balloons, serving containers, plastic plates, etc. All decor items must be compostable. If single use plastic items are brought into the space, the client will be charged a $250 fee.

 


Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site, though we will not sell your personal information to anyone.

 


Security Policy
We are an Authorize.net Verified Merchant. Be assured that your payment and personal information is always safe. Our SSL software is the industry standard and encrypts all your information so it cannot be read over the internet.

 


Flower Box Shipping Disclaimer & Refund Policy
All Flower Boxes are shipped directly from Holland to New York, then redirected via Fed-Ex to your home. We are not responsible for any delays or damages. Flights from Holland have been reduced, as have all domestic shipments, causing a greater chance of delays. We appreciate your understanding on the matter. We and our wholesalers are doing our best to get you your box as fast as possible! When it is available, we will send along the Fed-Ex tracking number for your reference as well There are NO refunds for a FlowerSchool Flower Box once ordered.

  • Flowers are one of the most perishable items available and our refund & cancellation policy is reflective of that.

    • Full refunds are available for cancellations made seven (7) business days or more before the program start date.

    • Cancellations made six (6) business days or fewer before the start date are eligible for class credit only.

    • No refunds will be issued for cancellations made within 48 hours of the program start date.

    ​

    We are unable to give refunds for class credit or gift cards that have expired over one year prior.

    ​

    There are NO REFUNDS for the Open Studio Box once ordered. All refunds, if awarded, are subject to a 20% Credit Card and Management Fee. This includes gift cards.

  • FlowerSchool is a safe space for all to feel welcome. We have a zero tolerance policy for harassment and discriminatory behavior of any kind. Anyone deemed in violation of these policies will be removed immediately.

  • At FlowerSchool, we are committed to sustainability and reducing waste. To support this effort, our space is a single-use plastic-free environment. This includes all plastic cups, balloons, serving containers, plastic plates, etc. All decor items must be compostable. If single use plastic items are brought into the space, the client will be charged a $250 fee.

  • We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site, though we will not sell your personal information to anyone.

  • We are an Authorize.net Verified Merchant. Be assured that your payment and personal information is always safe. Our SSL software is the industry standard and encrypts all your information so it cannot be read over the internet.

  • All Flower Boxes are shipped directly from Holland to New York, then redirected via Fed-Ex to your home. We are not responsible for any delays or damages. Flights from Holland have been reduced, as have all domestic shipments, causing a greater chance of delays. We appreciate your understanding on the matter. We and our wholesalers are doing our best to get you your box as fast as possible! When it is available, we will send along the Fed-Ex tracking number for your reference as well There are NO refunds for a FlowerSchool Flower Box once ordered.

  • We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to help us understand how users interact with our website and to improve our services.

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    Google Analytics uses cookies and similar technologies to collect and analyze information about how visitors use our website. This information may include your IP address, browser type, device information, pages visited, time spent on pages, and other usage statistics. This data is generally transmitted to and stored by Google on servers in the United States.

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    We use this information to:

    • Analyze website traffic and user behavior

    • Improve website functionality and user experience

    • Measure the effectiveness of our marketing and content

     

    Google may use the data collected to contextualize and personalize ads within its own advertising network.

     

    Cookies

    Cookies are small text files stored on your device when you visit a website. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

    Instructions for managing cookies are available in your browser’s help section. Here are links for common browsers:

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    Opting Out of Google Analytics

    You can prevent your data from being collected and used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available here:
    https://tools.google.com/dlpage/gaoptout

    Alternatively, you can adjust your browser settings to block cookies or notify you when cookies are being used.

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    Your Consent

    By continuing to use our website, you consent to the use of cookies and analytics tools as described in this Privacy Policy, where permitted by applicable law. Where required, we will request your consent before placing non-essential cookies on your device.

    For more information on how Google collects and processes data, please visit:
    https://policies.google.com/privacy

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